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  1. Glossary·
  2. Money and measurement

Click-through rate

What share of everyone who was shown your ad went on to tap it. A read on whether the message landed, not on whether it sold anything.

Also called CTR.

What it means

Click-through rate is clicks divided by impressions, written as a percentage. It measures one thing only: how many people who laid eyes on your ad found it interesting enough to tap.

Why it matters to a small business

It separates a message problem from an audience problem, and those need opposite fixes. If almost nobody clicks, the picture and the words are not doing their job. If plenty click but nothing comes of it, the ad is fine and the page they land on is the problem. Without this number you end up rewriting the ad when you should be fixing the page.

Worked example, with made-up numbers

Your ad was shown 4,000 times and got 60 clicks.

60 divided by 4,000, times 100

1.5%. Useful mainly as a comparison against your own other ads to the same audience, not against somebody else's screenshot.

The bit people get wrong

Click-through rates are not comparable across places. A rate from a search ad, where somebody typed your service into Google, and a rate from a feed ad that interrupted a scroll are two different measurements wearing the same name. Comparing them tells you nothing at all.

Read next

Cost per click

What you pay, on average, each time somebody clicks your ad. Spend divided by clicks.

Impressions

How many times your ad or post appeared on a screen. Counts appearances, not people.

Conversion rate

The share of visitors who did the thing you wanted: booked, bought, called or filled in the form.

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