Your data, kept safe
Your business. Your data. Your call.
You are trusting us with your brand and your customer list, so here is the plain version. Your data is yours. It is kept safe. We never train public AI models on your work. And you can delete it whenever you like, and take a copy with you when you leave.
Seven things that are true today.
A simple, safe sign-in
Sign in with Google, or with a six-digit code we email you each time. If you've added a password, you can use that instead. Sign-in is run by Clerk. If you add a password, Clerk stores only a salted hash. Ten wrong tries lock the account for an hour. Payments are handled by Stripe, so we never see your card details.
Locked up, coming and going
Your data is encrypted on its way to us and while it sits with us, so a salon, a café, or a corner shop is held to the same standard. Think of it as a strong lock on the door and a safe inside.
We never train public AI on your work
Your brief, your brand, your customer list: none of it is used to train public AI models. What is yours stays yours, full stop.
Yours to take with you
Your posts, designs and plans belong to you. We hold your work for you, not hostage.
A copy of your brand, posts, contacts and weekly receipts
Download your brand, posts, contacts and weekly receipts as one file from Settings, any time, including after your plan ends.
Delete it whenever you like
Change your mind? Delete your account yourself, from Settings then Danger zone. When you delete your account we cancel your subscription at once, unless something we are doing for you is still finishing: then we ask you to try again in a few minutes, and nothing is deleted or cancelled until you do. We delete everything else from our live systems within 30 days of your request. We keep: billing and tax records, for as long as the law requires; security logs, for as long as we need them to keep Marketeer and our customers secure; a note of your email address marked as unsubscribed, so we never send you marketing again; records of referral and promo codes you used or shared, so a reward cannot be claimed twice; and a marker that your account was deleted, so nothing we were doing for you can run after it. If you disagree with what we keep, you can complain to the ICO (ico.org.uk) or go to court. No hoops, no awkward phone call.
You decide what goes live
Kate, your AI marketing CMO, and her team draft the work, but you have the final say on every campaign, post, and email. Nothing goes out without your approval, unless you switch on autopilot for your posts. Once it is on, each post waits 12 hours in your queue with a Hold button, so you can still stop it.
You decide what goes live, by design.
Every post, email and campaign starts as a draft for approval. This is what you see before anything changes, and what happens if you change your mind.
What each draft shows
- The post, word for word, with its picture or media
- The channel it goes to
- The link it points to
- The time it is due to go out, or that no time is set yet
The two rules
A post nobody approved simply waits, unless you switch on autopilot. Edit it after approving and it needs a fresh yes. Autopilot comes on Business and Business 10K after three weeks you have approved. It posts inside limits you set, and each post waits 12 hours in your queue with a Hold button first.
Who can press go
Ads are written by Kate and launched by you in your own ad account, so nothing spends until you do. Each specialist has a defined job and a short list of tools. None of them can publish, send or spend. You can. Drafts can receive a separate AI check. Review the work before using it. On Business, an audit log records every campaign run and approval decision.
What we are still building, and what we are not certified for.
Marketeer is a young product, and we would rather be honest than oversell.
SOC 2 Type II
We are not SOC 2 or ISO 27001 certified. The certifications listed for our sub-processors belong to those vendors. Our policy pack is drafted; the formal programme and audit are not scheduled.
Who runs the service
LiveEvery third party that can touch your data is listed on the sub-processors page, with what it does and where it runs, and you get notice before we add one.
Found a security vulnerability? Report it to gethelp@marketeerlabs.com.
Read the paperwork before you have to ask for it.
The privacy notice, the sub-processor list, the DPA and the terms are all on the site.
Cancel before the trial ends to avoid a charge.