Getting started
Do I need to know marketing to use this?
No. That is the whole point. You tell Kate your goal in one sentence, more bookings, a quiet day filled, a launch, and her team of twelve work out the rest. They teach you the why as they go, so you learn a little each time.
Do I pay before I see anything?
You create your account, then the 14-day trial takes a card to start and nothing is charged for 14 days. Cancel before it ends to avoid a charge. After the trial ends, Kate and the team stop. Nothing is deleted. You can still see your brand, posts and contacts and download a copy. Choosing a plan brings posts that failed back for your yes. Once you're back, only posts you've already approved go out.
How long until I see something useful?
Tell Kate your goal and the team starts planning straight away. Ten minutes between customers is enough to make a start, and the drafts are waiting when you come back.
What if I just want a plan, not an account?
You can get a free 7-day marketing plan for your business with no account at all. When you want the team to actually do the work, sign up and carry on from there.
How do I sign in?
Sign in with Google, or with a six-digit code we email you each time. If you've added a password, you can use that instead.
How it works
What does “a team of twelve” actually mean?
Each step of a campaign is run by a named specialist with one job: a strategist, a copywriter, a media planner, an analyst, and so on. Kate, your CMO, leads them. You talk to Kate; she works with them and brings their work back.
What are the 12 steps?
Brief, brand, research, audience, channels, messaging, creative, approvals, launch, experiments, performance, report. They run across three phases: plan and decide, create and approve, launch and learn.
Can I skip the parts I don’t need?
Yes. Every step is optional. Jump straight to the part you want, or let the full team run the whole loop. Nothing is locked, and you have the final say throughout.
Where does my work go?
Everything each specialist produces is saved to your workspace. Reports export individually, as PDF, CSV or Word. Download your brand, posts, contacts and weekly receipts as one file from Settings, any time, including after your plan ends.
Approvals & launch
Does anything go out without me seeing it?
Not unless you switch on autopilot. Every post starts on draft-for-approval and waits for your yes on that exact item. Kate offers autopilot after three approved weeks, on plans that include it. Once it is on, each post waits 12 hours in your queue with a Hold button, so you can still stop it. On Business and Business 10K, autopilot can publish new formats too, inside limits you set.
Does Marketeer publish ads automatically?
No. Marketeer writes your ad campaigns in full and you set them live in your own Google, Meta or LinkedIn ad account. Boosting a published Facebook post from your own ad account is built, but switched off until we have run it on a real ad account. Kate can still write the paid plan for you to launch in your own ad account. Marketeer does not start that campaign.
What does “approval” mean here?
Your yes. On Personal that is the owner's yes. Business and Business 10K add a separate approver sign-off before anything goes out. Your decisions are recorded, and on Business the audit log keeps every campaign run and approval decision.
How will I know if a campaign is working?
The week's measurements are written for the team: what ran, what happened and what to do next, from the accounts you connected. Where a number was not measured it says so. You see the week in Kate's chat, and a Friday email carries the same round-up.
Plans & billing
What does it cost?
A whole team, on one of three paid plans: Personal at £39 a month, Business at £99 and Business 10K at £299. GBP or USD, monthly or annual, and annual saves two months.
Is there a trial?
Yes. Every plan starts with a 14-day trial, card to start, cancel before it ends to avoid a charge. If you would rather not wait, you can skip the trial and subscribe now. After the trial you can still see your work. Reports export individually, as PDF, CSV or Word. Download your brand, posts, contacts and weekly receipts as one file from Settings, any time, including after your plan ends.
Which plan should I pick?
Personal if it is just you building your thing, with 500 credits a month. Business adds a separate sign-off step, a record of campaign runs and approvals, and 2,000 credits a month. Business 10K is Business with 10,000 credits a month. Every post needs your yes, unless you switch on autopilot on Business or Business 10K. Then it publishes on its own, inside limits you set, and each post waits 12 hours in your queue with a Hold button first.
Where do I enter my card?
On Stripe’s secure payment page, so card details never touch our servers.