28 marketing ideas for your salon

1. Fill your profile with before-and-afters45 min

Your Google Business Profile is your portfolio. Add ten before-and-after pairs, same spot, same light, with permission. People choosing a salon are buying evidence you can do their hair, not a list of service names.

2. Ask the chair question0 min extra

Ask everyone in the chair how they found you and write it on the day sheet. A week of that tells you whether bookings come from Instagram, Google or word of mouth — and which one you can stop feeding.

3. Post the transformation, credit the stylist20 min

One before-and-after a day, always with the stylist's name and the service name. Clients follow stylists, not salons, and the name in the caption is what turns a scroll into a booking request.

4. Answer every review by name30 min

Reply to every review from the last three months, thanking them and naming the stylist who did the work. Reviews decide first appointments, and everyone who reads the review reads your reply underneath it.

5. Rebook them before they stand up0 min extra

From today, every client is asked 'same time in six weeks?' at the desk and leaves with the slot booked. Rebooking at the chair is the biggest lever a salon has and it costs nothing at all.

6. Hand every client two referral cards25 min

Print cards: 'a friend gets £10 off their first visit — and so do you.' Two to every happy client on the way out. Salon referrals convert because the person recommending you is literally wearing the proof.

7. Read the day sheets15 min

Look at where the week's clients came from and what your rebooking rate actually is. If more than a third walk out without a next appointment, fix that before you spend a penny getting new faces in.

8. Find the holes in the diary15 min

Look at four weeks in your booking system and find where the gaps really are — usually Tuesday and Wednesday mornings. Name the exact window. The whole week aims there, not at 'being busier'.

9. Price the quiet hours differently20 min

Put a standing off-peak rate on that window: a midweek-morning cut price, a colour with a trainee at a lower rate, a retired-clients morning. Clients book weeks ahead, so a recurring rate beats a one-off discount.

10. Text the clients who are overdue25 min

Your booking system knows who's six weeks past their last visit. Send those people a short personal text about the quiet-morning rate. It is the highest-converting message a salon can send and it takes twenty minutes.

11. Offer the gap to the waiting list20 min

Anyone told 'we're full on Saturday' goes on a list. When a midweek slot is still empty at 48 hours, text the list. Late gaps fill by text, never by a post nobody sees in time.

12. Show the midweek work the night before20 min

Post a Tuesday transformation on Monday evening with the slots you actually have left: 'two spaces tomorrow, ten and eleven.' Named empty slots get filled. 'Book now' does not.

13. Work it and ask0 min extra

On the day, ask every off-peak client why they picked that time. You'll learn whether it's the price, the calm or the parking — and that's exactly what you sell in next week's post.

14. Count the chairs, not the compliments10 min

Compare occupied hours in that window against last week. Up? Keep the rate for a month. Flat? Change the offer, not the hours — you're training a habit, and habits need repetition to form.

15. Write the treatment in one sentence20 min

Finish this: 'it's [what], for [whose hair or skin], and it's worth it because [the one result].' If you need trade jargon to explain it, nobody will ask for it by name at the desk.

16. Tease the training, not the treatment15 min

Post the course, the certificate, the new kit arriving, the team practising — with a start date. Showing you trained for it is the proof that sells a new service to someone who's nervous.

17. Do it free on three regulars45 min

Pick three loyal clients with different hair, do the treatment free, photograph it properly and ask each for one honest sentence. Now you launch with real results instead of the supplier's stock photos.

18. Launch with your own results30 min

Reveal post: your three before-and-afters, the one-liner, how long it takes in the chair, what it costs, and where to book. Add it to your booking system and Google profile the same hour or you'll be taking enquiries by DM forever.

19. Show it two weeks on15 min

Post how the treatment looks after a fortnight of real washing, sleeping and weather. Longevity is what clients privately worry about, and almost no salon ever shows it.

20. Nudge the people who said maybe20 min

Go back through the DMs and desk conversations where someone said 'maybe next time' and message them personally with a slot. Warm follow-up beats a second launch post, every time.

21. Check the price against the chair time15 min

Count the bookings, the hours it actually took and the product cost. A treatment that fills the diary at a loss is worse than an empty chair. Keep it, re-price it, or drop it.

22. Own your name everywhere45 min

Same salon name, photo and hours on Google, Instagram, Facebook, your booking system and every local directory. Then open each one on a phone and check the booking link actually works from there.

23. Pick the look you want to be known for15 min

Choose the one thing you want the town to associate with you — the blondes, the fades, curly hair, nervous kids — and make it most of what you post. Specialists get recommended by name; generalists get scrolled past.

24. Tell your own story from the chair25 min

Post why you started, what the first year was really like, the apprentice who's now your senior stylist. Local people follow people, and an owner's story out-reaches any photo of an empty salon.

25. Answer hair questions in the local groups20 min

In the community feeds where your town talks, answer the 'how do I get this purple out?' questions properly and for free. Never advertise. You'll be tagged in every hair thread from then on.

26. Style someone the town already knows30 min

Offer a free cut or colour to a local face who is not a celebrity — the café owner, the football coach, the school receptionist — and post the result with their name. Local trust travels faster than reach.

27. Make the mirror worth a selfie25 min

One good light, one clean background wall, one small sign with your handle on it. Clients photograph themselves after a good appointment whether you help or not — make the photo unmistakably yours.

28. Post like a rota20 min

Three posts a week — one transformation, one behind the scenes, one human — plus ten minutes a day on comments, reviews and tags. Consistency is what makes you the salon people name without thinking.